Terms of Service

These Terms of Service govern your access to and use of lunilamps.com and any products or services offered by Luni Lamps.

Luni Lamps operates this website from:

Luni Lamps
517 Depot St
Rosiclare, IL 62982
United States
Email: info@lunilamps.com

By visiting our website, placing an order, or using any part of our services, you agree to these Terms of Service. Please review them carefully before using the website. Do not access or use our services if you do not agree with these terms.

Throughout these Terms, “Luni Lamps,” “we,” “us,” and “our” refer to Luni Lamps. “You” and “your” refer to website visitors and customers.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to display and sell our products.

Section 1: Online Store Conditions

By using this website, you confirm that you are legally permitted to enter into a binding agreement under the laws of your state or country of residence.

You may not use our products or services for unlawful or unauthorized purposes. You must not violate any applicable laws, including intellectual property and copyright laws, while using the website.

You must not transmit viruses, malicious code, or other harmful material through the website.

A violation of these Terms may result in the immediate suspension or termination of your access to our services.

Section 2: General Conditions

We may refuse service, restrict website access, or cancel transactions where reasonably necessary, including in cases of suspected fraud, misuse, unlawful activity, or violation of these Terms.

Content you submit through the website, excluding payment information, may be transferred through different networks and adapted to meet technical requirements. Payment information is encrypted during transmission.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or service without our prior written permission.

Section headings are provided for convenience and do not change the meaning of these Terms.

Section 3: Website Information

We aim to keep the information on our website accurate and current. However, occasional errors, omissions, or outdated information may occur.

Website content is provided for general information and should not be relied upon as the only basis for making decisions where additional professional advice would normally be appropriate.

We may update website content at any time but are not required to update every section immediately. You are responsible for reviewing information before making a purchase.

Section 4: Products, Services, and Prices

Product prices are displayed in United States dollars.

We may update prices, product descriptions, availability, or other website content without prior notice.

We may modify, suspend, or discontinue a product or service at any time. We are not responsible for losses resulting solely from a product being unavailable or discontinued, except where otherwise required by law.

Section 5: Product Information

Our lamps and lighting products are available through our online store and may be subject to limited availability.

We make reasonable efforts to display product colors, finishes, dimensions, and other details accurately. The appearance of a product may vary slightly because of screen settings, lighting conditions, photography, or manufacturing variations.

Customers should review the product description, measurements, specifications, compatibility information, and included components before ordering.

We may limit sales by person, household, geographic area, or jurisdiction when reasonably necessary. We may also limit product quantities or discontinue products without prior notice.

Returns and exchanges are handled according to the Return and Refund Policy included in Section 20.

Section 6: Orders, Billing, and Account Information

We reserve the right to refuse, limit, or cancel an order where reasonably necessary. This may include orders that appear fraudulent, contain incorrect information, exceed reasonable purchase quantities, or cannot be fulfilled.

If we change or cancel an order, we may contact you using the email address or other information provided at checkout.

You agree to provide complete, accurate, and current order, billing, shipping, and contact information. You are responsible for promptly updating any information that may affect your order.

Payment is charged when an order is placed. A temporary authorization may appear depending on your bank or payment provider.

Section 7: Optional and Third-Party Tools

We may provide access to tools or services operated by third parties. We do not control or monitor every third-party tool made available through the website.

Third-party tools are provided on an “as available” basis. Your use of them is subject to the applicable provider’s terms and policies.

You should review the terms and privacy practices of a third-party provider before using its services.

New website features, services, or tools may also be governed by these Terms.

Section 8: Third-Party Links

Our website may contain information, services, or links provided by third parties.

We are not responsible for examining or guaranteeing the accuracy, availability, security, or content of third-party websites.

We are not responsible for losses or damages connected with purchases, services, content, or transactions made through a third-party website.

Please review the policies and terms of any external website before providing personal information or completing a transaction.

Section 9: Reviews, Feedback, and Other Submissions

When you submit a review, suggestion, photograph, comment, or other content to Luni Lamps, you confirm that you have the right to provide it.

You grant us permission to use, reproduce, edit, publish, translate, and display submitted content for lawful business and promotional purposes.

We are not required to keep submissions confidential, provide compensation, or respond to every submission.

We may remove content that is unlawful, misleading, defamatory, abusive, obscene, infringing, or otherwise inappropriate.

You must not submit content that violates another person’s rights, contains malicious software, or includes false or deceptive information.

You remain responsible for the accuracy and legality of your submissions.

Section 10: Personal Information

Personal information submitted through our website is collected, processed, stored, and shared according to our Privacy Policy.

By using the website, you acknowledge that your information may be processed by service providers necessary to operate the store, process payments, deliver orders, prevent fraud, and provide customer support.

Section 11: Errors and Omissions

Website information may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping details, delivery estimates, or availability.

We may correct errors, update information, or cancel an affected order at any time, including after an order has been submitted.

If an order is cancelled after payment because of an error or unavailable product, the applicable amount will be refunded to the original payment method.

An update date shown on the website does not mean that every page or item has been revised.

Section 12: Prohibited Uses

You may not use the website or its content:

• For unlawful purposes
• To encourage another person to participate in illegal activity
• To violate local, state, federal, or international laws
• To infringe our intellectual property rights or the rights of another person
• To harass, threaten, abuse, defame, discriminate against, or harm another person
• To submit false, deceptive, or misleading information
• To upload viruses, malware, or harmful code
• To collect or track another person’s information without authorization
• To send spam, phishing messages, or unsolicited promotions
• To scrape, crawl, copy, or interfere with the website without permission
• To bypass or disrupt website security features
• To use the website for fraudulent or deceptive transactions

We may suspend or terminate access where these restrictions are violated.

Section 13: Disclaimers and Limitation of Liability

We do not guarantee that the website will always be uninterrupted, timely, secure, or error-free.

We may temporarily suspend, update, or withdraw parts of the website for maintenance, security, operational, or technical reasons.

To the extent permitted by law, the website and its services are provided on an “as available” basis without warranties beyond those that cannot legally be excluded.

Nothing in these Terms excludes rights or remedies provided to consumers under applicable law.

To the maximum extent permitted by law, Luni Lamps and its service providers will not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or services.

Where applicable law does not allow certain exclusions or limitations, our liability will be limited only to the extent legally permitted.

Section 14: Indemnification

To the extent permitted by law, you agree to indemnify and hold Luni Lamps and its service providers harmless from third-party claims, liabilities, damages, and reasonable legal expenses resulting from:

• Your material breach of these Terms
• Your unlawful use of the website
• Your infringement of another person’s rights
• Content you submit through the website

This section does not limit any consumer rights that cannot legally be waived.

Section 15: Severability

If a provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The remaining provisions will continue in full force and effect.

Section 16: Termination

These Terms remain effective unless terminated by you or Luni Lamps.

You may stop using the website at any time.

We may suspend or terminate access if you materially breach these Terms or use the website unlawfully.

Any payment, liability, intellectual property, dispute, or other obligation that arose before termination will remain enforceable where appropriate.

Section 17: Entire Agreement

These Terms, together with the policies and notices published on our website, form the complete agreement between you and Luni Lamps regarding your use of the website and services.

They replace previous written or verbal communications concerning the same subject.

Our failure to enforce a provision does not waive our right to enforce it later.

Any uncertainty in interpretation will not automatically be interpreted against the party that prepared these Terms.

Section 18: Governing Law

These Terms and any separate agreements through which we provide services are governed by the applicable laws of the United States and the State of Illinois.

Any dispute will be handled according to applicable consumer protection, jurisdiction, and dispute resolution laws.

Section 19: Changes to These Terms

We may revise these Terms when necessary to reflect changes to our services, website functions, business practices, or legal obligations.

The latest version will be published on this page.

Changes take effect when posted unless another effective date is stated. Continued use of the website after an update means that you accept the revised Terms.

Section 20: Return and Refund Policy

We want customers to feel comfortable when ordering lighting products from Luni Lamps. Eligible items may be returned under the conditions below.

Return period

You have 60 days from the date your order is delivered to request a return.

To qualify for a return, the item must be:

• Unused
• In its original condition
• Returned with its original packaging
• Returned with all included parts, accessories, manuals, and components

Luni Lamps does not charge a restocking fee.

Starting a return

To request a return, email info@lunilamps.com and include:

• Your order number
• The name of the item
• The reason for the return

Returns sent without first contacting us may not be accepted or processed correctly.

Return shipping

Customers are responsible for return shipping costs.

We recommend using a trackable shipping service and keeping the shipping receipt until the return has been completed. Luni Lamps is not responsible for returned packages that are lost before reaching the designated return location.

Damaged, defective, or incorrect products

Please inspect your order after delivery.

If an item arrives damaged, defective, incomplete, or different from what you ordered, contact info@lunilamps.com promptly. Include your order number and clear photographs showing the product, packaging, and issue.

We will review the information and provide the appropriate next steps.

Exchanges

Exchanges are available for eligible items upon request.

To request an exchange, email info@lunilamps.com with your order number and the product you would like to exchange.

Availability cannot be guaranteed until the exchange request is reviewed.

Refunds

After the returned item is received, it will be inspected to confirm that it meets the return conditions.

Approved refunds are processed within 7 business days after the inspection is completed. The refund will be issued to the original payment method.

Your bank or payment provider may require additional time to display the refunded amount in your account.

For return, exchange, or refund assistance, contact info@lunilamps.com.

Section 21: Contact Information

Questions about these Terms, our products, or an existing order may be sent to:

Luni Lamps
517 Depot St
Rosiclare, IL 62982
United States
Email: info@lunilamps.com
Website: lunilamps.com

Customer service hours:

Monday to Friday: 9:00 AM to 5:00 PM Central Time
Saturday to Sunday: Closed

Average response time: Within 12 hours