Payment Policy
Thank you for choosing Luni Lamps. We strive to provide a secure and straightforward checkout experience. This Payment Policy explains the payment methods we accept, when payments are processed, and how your payment information is handled.
Accepted Payment Methods
We currently accept the following payment options:
- Visa
- Mastercard
- Maestro
- American Express
- Apple Pay
- Google Pay
- Shop Pay
- UnionPay
The payment methods displayed during checkout are the most up-to-date options available for your order.
Payment Processing
Payment is collected at the time your order is placed.
Once your payment has been successfully authorized, you'll receive an order confirmation by email. If payment cannot be authorized, your order will not be processed until the issue has been resolved.
Payment Security
Protecting your payment information is important to us.
All transactions completed through our website are encrypted using industry-standard Secure Socket Layer (SSL) technology. Payment information is processed securely by our trusted payment providers.
Luni Lamps does not store or have direct access to your complete payment card details.
Authorization Holds
Depending on your bank or card issuer, you may notice a temporary authorization hold after placing your order.
This is a standard banking procedure used to verify payment details and is not an additional charge. The timing for releasing an authorization hold is determined by your financial institution.
Payment Verification
To help protect our customers and reduce fraudulent transactions, certain orders may require additional payment verification before they can be processed.
If further verification is needed, our customer support team will contact you using the email address provided during checkout.
Currency
All prices displayed on our website are shown in United States Dollars (USD).
If your payment card uses another currency, your bank or card provider may apply its own exchange rate and any applicable conversion fees.
Need Assistance?
If you have any questions regarding payments or experience any issues during checkout, we're happy to help.
Luni Lamps
Email: info@lunilamps.com
Our customer support team aims to respond to all inquiries within 12 hours.