Privacy policy

Privacy Policy

At Luni Lamps, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices available to you when using our website.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

Company Information

Luni Lamps
517 Depot St
Rosiclare, IL 62982
United States

Email: info@lunilamps.com

Information We Collect

When you visit our website or place an order, we may collect information necessary to operate our business and provide our services.

This information may include:

Full name
Billing and shipping address
Email address
Telephone number
Payment confirmation details (payment card information is processed securely by our payment providers and is not stored by us)
Order history
Customer support communications
Device information, including browser type, IP address, operating system, and approximate location
Website usage information collected through cookies and similar technologies

Providing certain information may be necessary to complete purchases or respond to customer inquiries.

How We Use Your Information

We use your information for legitimate business purposes, including to:

Process and fulfill orders
Arrange shipping and delivery
Send order confirmations and shipping updates
Respond to customer service requests
Process returns, exchanges, and refunds
Prevent fraudulent or unauthorized transactions
Improve our website, products, and customer experience
Analyze website performance and usage
Comply with legal and regulatory obligations
Send marketing communications when you have chosen to receive them

Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary with trusted service providers that help us operate our business, including:

Payment processing providers
Shipping and delivery partners
Website hosting and e-commerce platform providers
Analytics providers
Customer service software providers
Fraud prevention and security providers
Legal or regulatory authorities when required by law

These providers receive only the information necessary to perform their services on our behalf.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve functionality and better understand how visitors use our website.

Cookies may help us:

Remember your shopping preferences
Maintain your shopping cart
Improve website performance
Analyze visitor behavior
Enhance security
Measure marketing effectiveness

Most web browsers allow you to control or disable cookies through browser settings. Please note that disabling certain cookies may affect website functionality.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we work to maintain appropriate security safeguards, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

Complete your orders
Provide customer support
Meet accounting and legal obligations
Resolve disputes
Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Request restrictions on certain processing activities
Object to certain processing
Withdraw consent where processing is based on consent
Request a copy of your personal information where applicable

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

If you believe a child has provided personal information through our website, please contact us so we can take appropriate action.

International Data Transfers

Some of the companies that help us operate our business may process information in countries other than your own.

When personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place as required by applicable privacy laws.

Third-Party Services

Our website may contain links to third-party websites or services that operate independently from Luni Lamps.

We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

The most current version will always be available on this page. Continued use of our website after updates have been posted constitutes acceptance of the revised Privacy Policy.