Shipping policy
Shipping Policy
At Luni Lamps, we want receiving your new lighting to be just as enjoyable as choosing it. Whether you're refreshing a living space or adding the perfect finishing touch to a room, we work to ensure your order is prepared carefully and delivered as efficiently as possible.
We currently deliver within the United States only, and every order includes free shipping.
Order Processing
Once your order has been placed, our team prepares it for shipment with care.
Processing time: 1–2 business days
Processing takes place Monday through Saturday.
Orders placed after our daily cut-off time will begin processing on the next business day.
Daily cut-off time: 5:00 PM Central Time (CT), Monday through Saturday
Delivery Time
After your order has been dispatched, standard delivery generally takes:
Shipping time: 3–7 business days
Estimated total delivery time: 4–9 business days
While we make every effort to meet these delivery estimates, occasional delays may occur due to factors outside our control, including severe weather, carrier disruptions, or periods of increased shipping demand.
Order Tracking
As soon as your package leaves our warehouse, we'll send a shipping confirmation email to info@lunilamps.com. This email includes your tracking information so you can monitor your shipment throughout its journey.
Shipping Destination
At this time, Luni Lamps ships exclusively to addresses located within the United States.
Need Assistance?
If you have any questions about your shipment or would like an update on your order, we're here to help.
Email: info@lunilamps.com
Our customer support team aims to respond within 12 hours and will be happy to assist with any shipping-related questions.